Psychological abuse in workplace

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Psychological abuse in workplace
Oluşturulma Tarihi: Mayıs 09, 2009 00:00

ISTANBUL - For the first time ever in Turkey the subject of psychological abuse has been brought into the public sphere with extensive scientific research carried out on the topic of workplace abuse.

Assistant Professor Yavuz Demirel, a scholar at the department of economics and administrative sciences of Aksaray University, conducted a study of 320 public employees and analyzed the cases of psychological abuse of health, education and postal and telecommunications staff. The research indicated the personnel of the Post and Turkish Telecommunications are most subjected to psychological abuse.

Demirel’s research was published in "TİSK Akademi," a publication by the Turkish Confederation of Employers' Unions, or TİSK. Alienating someone in the workplace through unjust accusations, humiliation, abuse in general or emotional oppression is considered psychological abuse, according to Demire’s research. Interrupting conversations, lambasting, shouting, preventing communication with coworkers, making fun of simple weaknesses and assigning tasks unrelated to one’s job description are also considered emotional abuse in the workplace.

Among the research group were 150 health employees, 106 teachers and 64 PTT employees. One health employee, three teachers and nine PTT employees cited the sentence "my superior limits chances of proving myself" as occurring all the time. Various selections were made regarding "threats delivered in writing." Three health employees said it happened "occasionally," another three answered "sometimes," two teachers selected "occasionally" and another two chose "sometimes." As for PTT employees, 10 people said they received those threats "occasionally," two people chose "sometimes" and another two said "very frequently."

A common form of psychological abuse in public services is being interrupted while talking, according to the research. Out of health employees, 22 said they were "occasionally" subjected to that kind of abuse, 14 said "sometimes" and two said "very frequently." Among teachers, 23 said "occasionally," 15 said "sometimes" and two said "always." Twelve PTT employees said "occasionally," 17 said "sometimes," four said "very frequently" and nine said "always."

The analysis of the research indicated that the rate of psychological abuse was low in the fields of health and education but high among postal and telecommunications staff.
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